Search Repository Universitas Fort De Kock

Rumah Sakit adalah Fasilitas Pelayanan Kesehatan yang menyelenggarakan
Pelayanan Kesehatan perseorangan secara paripurna melalui Pelayanan Kesehatan
promotif, preventif, kuratif, rehabilitatif, dan atau paliatif dengan menyediakan
pelayanan rawat inap, rawat jalan, dan Gawat Darurat. Berdasarkan Indek Mutu di
Rumah Sakit Umum Daerah Sungai Rumbai, masalah yang ditemui salah satunya
capaian waktu tunggu rawat jalan di RSUD Sungai Rumbai 39.27%, capaian ini di bawah
target yang ditetapkan yaitu >= 80%. Penelitian ini bertujuan untuk mengetahui
pemanfaatan sistem informasi manajemen di Rumah Sakit di RSUD Sungai Rumbai
Tahun 2025.
Metode penelitian menggunakan metode kualitatif dengan Grounded Theory,
tentang Input meliputi SDM,Dana,Metode/Kebijakan, Sarana dan Prasarana, proses
meliputi perencanaan, pelaksanaan, monitoring dan evaluasi. Output tentang capaian
mutu pelayanan. Informan penelitian, direktur RSUD, Rekam Medis, Tenaga Sarana
kesehatan,dan Penanggung Jawab Mutu serta 2 orang pasien.Waktu penelitian Juli
sampai Agustus Tahun 2025. Pengumpulan data kondisi natural setting (kondisi alamiah),
sumber data primer, dan teknik pengumpulan data engan observasi berperanserta
(participation observation), wawancara mendalam (in depth interview) dan dokumentasi.
Triangulasi data dan wawancara serta dokumentasi untuk keabsahan data memenuhi etika
penelitian.
Hasil penelitian kualitatif SDM mencukupi kekurangan pada tenaga dokter
spesialis dan pelatihan sudah dilakukan, dana bersumber APBD kurang mencukupi,
sarana, prasarana tersedia tapi belum mencukupi, kebijakan ada, proses sesuai
manajemen pelayanan, output belum tercapai optimal terutama waktu tunggu pelayanan.
Kesimpulan pelaksanaan sistem informasi manajemen di Rumah Sakit di RSUD
Sungai Rumbai Tahun 2025 sudah terlaksana namun masih terdapat kekurangan yaitu
sumber daya manusia, sarana dan perlu adanya perbaikan untuk mencapai hasil yang
maksimal sehingga disarankan rumah sakit agar meningkatkan pelayanan rawat jalan
dengan SIMRS.

A hospital is a healthcare facility that provides comprehensive individual health
services through promotive, preventive, curative, rehabilitative, and/or palliative care,
including inpatient, outpatient, and emergency services. Based on the Quality Index at
Sungai Rumbai Regional Public Hospital (RSUD Sungai Rumbai), one identified issue is
the outpatient waiting time achievement, which stands at 39.27%, below the target of
80%. This study aims to evaluate the utilization of the hospital management information
system (SIM-RS) at RSUD Sungai Rumbai in 2025.
The research used a qualitative method with a Grounded Theory approach. Input
components include: human resources, funding, methods/policies, infrastructure and
facilities. Process includes: planning, implementation, monitoring, and evaluation. Output
focuses on the quality of service achievements. Informants included the hospital director,
medical records officer, health facilities staff, quality assurance personnel, and 2 patients.
The study was conducted from July to August 2025. Data collection was done in a natural
setting using primary sources, with techniques such as participant observation, in-depth
interviews, and documentation. Data triangulation and validation were carried out
following ethical research standards.
Results: The results of qualitative research show that human resources are
sufficient to meet the shortage of specialist doctors and training has been carried out,
funds from the regional budget are insufficient, facilities and infrastructure are available
but not yet sufficient, policies exist, processes are in accordance with service
management, output has not been optimal, especially waiting times for services.
Conclusion: The implementation of the hospital management information system
(SIM-RS) at RSUD Sungai Rumbai in 2025 has been carried out, but shortcomings
remain. Improvements are needed to achieve optimal results. It is recommended that the
hospital enhance its outpatient services through more effective use of SIM-RS.