Search Repository Universitas Fort De Kock

Swamedikasi adalah penggunaan obat-obatan dengan maksud terapi tanpa saran dari profesional, biasanya untuk mengatasi keluhan dan penyakit ringan. Tujuan penelitian ini untuk mengetahui hubungan faktor sosiodemografi umur, jenis kelamin, pendidikan, pekerjaan dan penghasilan dengan tingkat kepuasan terhadap pelayanan swamedikasi di Apotek X Kabupaten Agam. Metode penelitian ini bersifat deskriptif kuantitatif dengan pendekatan cross sectional. Pengambilan sampel dengan metode Accidental Sampling. Penelitian dilaksanakan pada bulan JuniAgustus 2023 di Apotek X Kabupaten Agam. Populasi pada penelitian ini adalah pengunjung yang datang ke apotek X berjumlah 900 orang. Sampel penelitian ini berjumlah 193 orang responden. Teknik pengumpulan data menggunakan kuesioner yang kemudian dianalisis menggunakan uji Chi-square. Hasil penelitian dengan analisis bivariat ada hubungan antara umur (p=0.001), pendidikan (p=0.000, OR=0.085), pekerjaan (p=0.000, OR=0.255) dan penghasilan (p=0.000, OR=0.248) dengan tingkat kepuasan terhadap pelayanan swamedikasi. Tidak ada hubungan antara jenis kelamin dengan tingkat kepuasan (p=0.528, OR=0.792) terhadap pelayanan swamedikasi. Kesimpulan penelitian ini, ada hubungan faktor sosiodemografi umur, pendidikan, pekerjaan dan penghasilan dengan tingkat kepuasan terhadap pelayanan swamedikasi di apotek X Kabupaten Agam.

Self-medication is the use of medications for therapeutic purposes without professional guidance, typically to address mild complaints and ailments. The purpose of this study is to determine the relationship between sociodemographic factors such as age, gender, education, occupation, and income with the satisfaction levels regarding over-the-counter medication services at Pharmacy X in Agam Regency. This research utilizes a descriptive quantitative approach with a cross-sectional design. Sampling is conducted using the Accidental Sampling method. The study was carried out from June to August 2023 at Pharmacy X in Agam Regency. The population of this study consisted of 1,500 visitors to Pharmacy X. The sample size for this research comprised 193 respondents. Data was collected through a questionnaire and analyzed using the Chi-square test. The results of the bivariate analysis indicate a correlation between age (p=0.001), education (p=0.000, OR=0.085), occupation (p=0.000, OR=0.255), and income (p=0.000, OR=0.248) with the satisfaction levels regarding over-the-counter medication services. There is no correlation between gender and satisfaction levels (p=0.528, OR=0.792) with respect to over-the-counter medication services. In conclusion, this research establishes a relationship between sociodemographic factors such as age, education, occupation, and income with satisfaction levels regarding over-the-counter medication services at Pharmacy X in Agam Regency.