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Discharge planning merupakan tindakan keperawatan yang dimulai dari mulai pasien masuk rumah sakit sampai persiapan pemulangan pasien yang mencakup yang diharapkan dapat meningkatkan kepuasan pasien terhadap pelayanan keperawatan yang diberikan. Begitu juga di RSUD Dr. Adnaan WD Payakumbuh dimana seringnya pasien mengeluhkan tentang kekurang jelaskan tindakan-tindakan keperawatan yang diberikan.Penelitian ini bertujuan untuk mengetahui Efektivitas Discharge Planning Terhadap Kepuasan Pasien di RSUD Dr. Adnaan WD Payakumbuh Tahun 2019. Jenis penelitian ini Quasy Experiment dengan pendekatan post tes only control group design. Populasi sebanyak 200 orang dan pengambilan sampel menggunakan teknik purposive sampling dengan besaran sampel sebanyak 66 orang.Pengumpulan data menggunakan lembar kuisioner dan analisis data meliputi analisis univariat dan analisis bivariat menggunakan uji t-independent test. Hasil penelitian menunjukkan bahwa rata-rata kepuasan pasien pada kelompok perlakukan adalah 62,42 dan pada kelompok kontrol 55,03. Terdapat perbedaan rata-rata tingkat kepuasan pasien antara kelompok perlakuan dengan kelompok kontrol, dengan beda rata-rata sebesar 7,39 dan p = 0,000, artinya terdapat perbedaan tingkat kepuasan yang signifikan antara kelompok perlakuan dan kelompok kontrol, dimana tingkat kepuasan lebih tinggi pada kelompok perlakuan. Disimpulkan bahwa pelaksanaan discharge planning efektif dalam meningkatkan kepuasan pasien di RSUD Adnaan WD Payakumbuh.Diharapkan kepada semua pihak, yaitu perawat maupun manajerial keperawatan untuk selalu melakukan upaya peningkatan aplikasi discharge planning yang dapat meningkatkan kepuasan pasien terhadap pelayanan kesehatan yang diberikan.

Discharge planning is a nursing action starts from the patient's admission to the hospital until the patient's preparations to go home. It is expected to increase patients satisfaction with the nursing services provided. In Dr. Adnaan WD Hospital Payakumbuh patients often complain about the lack of explanation of nursing actions. This study aimed to determine The Effectiveness of Discharge Planning toward Patients Satisfaction in Dr. l Adnaan WD Hospital Payakumbuh in 2019 The type of this research was quasy experiment with the post test only with control group design approach. The populations were 200 people. Then, by using purposive sampling technique, 66 people had been chosen as the samples. The data were collected through questionnaire sheets and it was analyzed by univariate analysis and bivariate analysis by using t-independent test. The results of this research showed that the average patient satisfaction in the treatment group was 62.42 and in the control group was 55.03. Moreover, there were differences in the average level of satisfaction of patients between treatment groups with the control group it was 7.39 with p = 0.000. It means that, there were differences of patients satisfaction that was significant between the treatment group and the control group, where the level of satisfaction is higher in the group treatment. In short, it can be concluded that discharge planning was effective in increasing patients satisfaction in Adnaan WD Payakumbuh Hospital. Then, it is expected that all parties especially nurses and managerial nursing always make efforts to increase discharge planning that can increase patient satisfaction with the health services provided.