Search Repository Universitas Fort De Kock

Cakupan K4 Puskesmas Muaro Tebo masih rendah yaitu dengan capaian 89% di 2016, sedangkan capaian provinsi Jambi adalah 93,92%. Fenomena yang terjadi di Puskesmas Muaro Tebo adalah banyaknya keluhan masyarakat tentang pelayanan antenatal care terpadu. Penelitian ini bertujuan untuk mengetahui Faktor-faktor yang Berhubungan dengan Tingkat Kepuasan Ibu Hamil tentang Pelayanan Antenatal Care Terpadu di Puskesmas Muaro Tebo Kabupaten Tebo Tahun 2017 Jenis penelitian ini deskriptif analitik dengan pendekatan cross sectional study. penelitian ini dilakukan bulan Desember 2017 - Januari 2018 di Puskesmas Muaro Tebo dengan populasi seluruh ibu hamil yang berkunjung di Puskesmas Muaro Tebo yaitu 66 orang dan jumlah sampel sebanyak 57 orang. Pengumpulan data menggunakan kuisioner dan analisis data meliputi analisis univariat serta analisis bivariat menggunakan uji chi-square. Hasil penelitian didapatkan 57,9% responden berpendidikan tinggi, 54,4% berpengetahuan rendah, 56,1% menyatakan kualitas pelayanan kurang baik, 57,9% kurang puas. Ada hubungan tingkat pendidikan (p=0,012, OR = 5,157), pengetahuan ( p = 0,014, OR = 4,6), dan kualitas pelayanan ( p = 0,001, OR = 7,589) dengan kepuasan ibu hamil terhadap pelayanan ANC terpadu. Disimpulkan bahwa ada hubungan variabel independen dengan kepuasan pasien. diharapkan kepada petugas kesehatan untuk lebih meningkatkan kualitas pelayanan dan pemberian informasi edukasi kepada ibu hamil tentang pelayanan ANC.

The coverage of K4 Muaro Tebo Public Health Center is still low with 89% achievement in 2016, while the achievement of Jambi province is 93.92%. The phenomenon that occurs in the Public Health Center of Muaro Tebo is the number of public complaints about integrated antenatal care services. This study aims to determine Factors Related to Maternal Satisfaction Level on Integrated Antenatal Care Service at Muaro Tebo Health Center in Tebo District Year 2017 This research type is descriptive analytic with approach of cross sectional study. This research was conducted in December 2017 - January 2018 in Muaro Tebo Health Center with the entire population of pregnant women who visited the health center Muaro Tebo is 66 people and the number of samples as many as 57 people. Data were collected using questionnaire and data analysis including univariate analysis and bivariate analysis using chi-square test. The results obtained 57.9% of respondents are highly educated, 54.4% low knowledge, 56.1% said the quality of service is less good, 57.9% less satisfied. There is a correlation between education level (p = 0.012, OR = 5,157), knowledge (p = 0,014, OR = 4,6), and service quality (p = 0,001, OR = 7,589) with maternity satisfaction to integrated ANC service. It was concluded that there was an independent variable relationship with patient satisfaction. is expected to health workers to further improve the quality of services and providing educational information to pregnant women about ANC services.