Search Repository Universitas Fort De Kock

Fasilitas kesehatan untuk peserta BPJS terdiri atas fasilitas kesehatan tingkat pertama (FKTP) dan fasilitas kesehatan rujukan tingkat lanjutan (FKRTL). Berdasarkan aplikasi pcare Puskesmas Jua Gaek capaian rujukan pasien BPJS umum dan gigi sebanyak 29,3% dari keseluruhan jumlah kunjungan pasien tahun 2016.Di sebuah Puskesmas capaian pelayanan rujukan idealnya tidak lebih dari 15%.Karena itu penting diketahui gambaran angka rujukan pasien peserta Badan Penyelenggara Jaminan Sosial (BPJS) di Puskesmas Jua Gaek. Penelitian ini bersifat deskriptif dengan pendekatan crosssectional. Populasi penelitian adalah peserta BPJS yang terdaftar sebagai peserta BPJS dengan sampel sebanyak 377 responden.Penelitian dilakukan pada bulan maret april 2017.Data dikumpulkan dengan menggunakan kuesioner dan dianalisis secara univariat. Hasil penelitian menunjukkan bahwa dari 377 responden yang diteliti, sebanyak 100 (26,5%) responden dirujuk sedangkan 277 (73,5%) responden tidak dirujuk. Sebanyak 162 (43%) responden tidak tahu tentang sistemrujukan BPJS, sebanyak 185 (49,1%) responden menjawab bahwa obat obatan tidak tersedia di Puskesmas, sebanyak 169 (44,8%) responden menjawab bahwa tidak adanya informasi tentang rujukan di Puskesmas dan sebanyak 186 (49,3%) responden menjawab bahwa sikap petugasdi puskesmas negatif. Dari penelitian didapatkan kesimpulan bahwa masih adanya rujukan yang tidak sesuai dengan aturan dari BPJS. Disarankan kepada puskesmas agar tidak hanya memberikan rujukan meskipun pasien bersikeras dan memeriksakan pasien terlebih dahulu sebelum dirujuk.

Health facilities for BPJS participants consist of a first-rate health facility (FKTP) and an advanced referral health facility (FKRTL). Based on the application of Pcare Jua Gaek Health centre achievement of referral of general and dental BPJS patient as much as 29,3% from total of patient visit year 2016. In a health centre achievement of reference service ideally not more than 15% .Because it is important to know the describe about patient referral number of participant of Organizer Board Social Security (BPJS) at Jua Gaek health centre. This research is descriptive using cross sectional approach.The population in this research were whole BPJS participants in Jua Gaek Health centre with 377 patients as the samples. The data were analyzed using univariate test. The results showed that of 377 respondents studied, as many as 100 (26.5%) of respondents were referred, while 277 (73.5%) of respondents were not referred. As many as 162 (43%) of respondents did not know about BPJS referral system, as many as 185 (49.1%) respondents answered that medicines are not available in health centre as many as 169 (44.8%) respondents answered that there is no information about referrals in health centre as many as 186 (49.3%) respondents replied that the attitude of officers in health centre are negative. From the research it can be concluded that there are still references that are not in accordance with the rules of BPJS. It is recommended to the jjua gaek health centre to not only provide referrals even if the patient insists and checks the patient first before being referred.